Photo of 2 women answering phone calls

GOodwill operators answer calls and questions from the community

1930: Goodwill Operators were hired to answer daily calls and questions, creating 4,298 jobs in the first six months.


1930: Over 30,000 homes donated through Goodwill Bags.


1938: 20% of workers had to be laid off in August due to decline in donations and sales due to the Great Depression.